Alquiler de coches Croydon

The person who I made booking with was absolutely great. Afterwards I was told to wait 5min to receive a car which was already passed my booking. After waiting 15min, they started to wash the car. I asked what is happening so they stopped the washing and gave me the car. Getting half cleaned car isn't ideal. Their argument was that the person before was late with the delivery. I also got minimum oil warning while driving and they said they cannot know if the fuel is low until the warning comes. Yes you can, you check oil levels 🤣 that did not cause any problems but it was worrying. Also calling them to report a

this problem, did not work. Mobile application is very good. With all this I gave 3 stars.

Price is reasonable and the employee at branch office is professional and helpful. However the response from customer service hotline and fine department are just slow and even no response.

Anna was terrific, she exceeded my expectations and was extremely helpful. The whole process from selecting the vehicle and going through all the paper work was as smooth as can be. I shall certainly be back in the near future and would like to thank Anna once again for her exceptional service. Thank you!