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movilidad","href":"/share/help-center/categories/nuestros-socios/"},"sections":[{"text":"nextbike ","href":"/share/help-center/sections/nextbike/"},{"text":"EMMY ","href":"/share/help-center/sections/emmy/"},{"text":"ZITY","href":"/share/help-center/sections/zity/"},{"text":"COOLTRA","href":"/share/help-center/sections/cooltra/"}]},{"id":"336","selectedIndex":null,"heading":{"text":"Es bueno saberlo","href":"/share/help-center/categories/es-bueno-saberlo/"},"sections":[{"text":"Código de conducta del carsharing","href":"/share/help-center/sections/codigo-de-conducta/"},{"text":"Uso por terceros","href":"/share/help-center/sections/uso-por-terceros/"}]}],"selectedIndex":2},"articleTitle":"Cuenta","content":"¿Cómo puedo modificar mis datos personales?\nHaga clic en el icono de usuario situado en la esquina superior derecha de la aplicación y seleccione «Datos personales» o «Perfil» para editar sus datos personales.\n\n¿Cómo cambio mi código PIN de SIXT share?\nPara cambiar su código PIN, utilice el icono de usuario situado en la esquina superior derecha de la aplicación y seleccione «Datos personales». A continuación, seleccione «Cambiar código PIN» y tenga a mano su número de carné de conducir. Si no ves la opción «Cambiar código PIN» en la app, indica que tu cuenta de cliente está inactiva. En ese caso, póngase en contacto con nuestro servicio de atención al cliente.\n\n ¿Cómo puedo cambiar mis datos de pago?\nPara cambiar su método de pago, haga clic en el icono de usuario de la esquina superior derecha y, a continuación, en «Método de pago». Aquí puede añadir o eliminar un nuevo método de pago.\n\n ¿Cómo puedo cambiar mi nombre en la aplicación?\nEstaremos encantados de actualizar tus datos por ti. Póngase en contacto con nuestro servicio de atención al cliente y se le pedirá que vuelva a cargar su carné de conducir, su documento de identidad y un selfie a través de la aplicación.\n\n¿Cómo puedo restablecer mi contraseña?\nPuede restablecer su contraseña en la aplicación SIXT fácilmente. Haga clic en el icono de usuario situado en la esquina superior derecha, seleccione «Datos personales» y, a continuación, haga clic en el símbolo del bolígrafo situado junto a «Contraseña». Introduzca la contraseña anterior y la nueva que desee.\n\n ¿Cómo puedo darme de baja del boletín?\nPuede darse de baja del boletín seleccionando el botón «Darse de baja» del boletín.\n\nHe perdido mi carné de conducir. ¿Qué debo hacer?\nInforme a nuestro servicio de atención al cliente. Más adelante podrá cargar su nuevo carné de conducir en la aplicación SIXT.\n\n¿Cómo cancelo SIXT share?\nSi no utiliza SIXT share, no incurrirá en ningún gasto. Por lo tanto, no es necesario cancelar su cuenta. La ventaja es que podrá seguir utilizando todos nuestros productos, ya sean de alquiler de coches, coche Sixt share, VTC o micromovilidad, siempre que los necesite.\n"}}