Booked via easyjet and it was not made clear that the location was not on site at the airport. Arrived grumpy and the gentleman who got us checked in was so incredibly helpful that I completely forgot about my bad mood.
Staff is great and insists on covid safety precautions which is always great to see.
Only piece of feedback is that I received a text from them that I wasn’t sure if it was phishing or not so I didn’t click the link — had I done so, maybe I wouldn’t have missed the instructions around location. However I would expect that information in email form as well given concerns around phishing (perhaps something for the future)?
Either way, car is great and fantastic service so tldr would recommend.